1-800 Call Center began in 1984 with the goal of becoming the best telecommunications service bureau in the nation. By providing exceptional inbound service for companies, 1-800 Call Center has established a leadership role in the call center industry. We have quickly developed into an advanced technological, fully computerized telecommunications center with customers throughout the United States.
1-800 Call Center's mission is to provide quality, technology-enriched live telephone answering service to medical, commercial and government customers throughout the United States. We meet our mission from out state-of-the-art facilities in Lexington, KY and Nashville, TN, and through an established management team supporting quality agents.
Phil Bryant, President, Linda Honican, General Manager of Lexington Operations and Traci Allen, General Manager of Nashville Operations, collectively have over 50 years in the live telephone answering industry. They direct the daily activities of the company and work hard every day to ensure your expectations are exceeded.
We hire only the best agents and train them so that you and your customers are completely satisfied with your 1-800 Call Center experience.
1-800 Call Center uses the latest technology to meet your changing needs and to provide the highest degree of flexibility in service delivery. Our offices are powered by an uninterruptible power supply with generator backup and all calls are digitally recorded and archived for maximum uptime and redundancy.
Proudly we say that we were one of the first ATSI accredited live telephone answering services in the nation, a distinction we've held since 2003.
1-800 Call Center's services add value to our customers by ensuring quality, 24/7 information flow at a fraction of the costs of providing the service themselves. Messages for our customers can be delivered by pager, fax, voice mail, email or text, including to your cell phone, providing a high degree of convenience and service flexibility.
